Jorge Monzor

Hi my name is Jorge Monzor, experienced Asterisk, Network and Linux Specialist / VoIP and Telecom Analyst

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ABOUT ME: Jorge Monzor III, is a Freelance IT Specialist - VICIdial install & support, Asterisk Expert / Asterisk install and support, FreePBX, Trixbox and Telecom Analyst. Jorge Monzor III, provides Asterisk, Trixbox, FreePBX, VICIdial install / GoAutodial install, configuration and support. He Installed, configured numerous VICIdial /GoAutodial, FreePBX, Asterisk, PBX and VoIP Telephony Systems. Jorge Monzor III, has 10 Years of I.T. Experience, more than 5 years solid experience of Enterprise Callcenter Solution. Specialize in Linux System Administration (RHEL, CentOS, Fedora, Slackware, Debian, Ubuntu,Opensuse), Freebsd/OpenBSD, bash, php, perl, tcp/ip, VoIP, Asterisk, Trixbox, FreePBX and VICIdial Predictive Dialer, Active Directory, RDP/Termninal Services, WAN/LAN/WirelessLAN and Other Enterprise Callcenter Solutions/Dialers. Dialer management and lead management, responsible for optimizing contact rate by managing all calling campaigns and strategies whilst working in a target driven environment. Skills include deploying, migrating and managing medium to large-scale Servers and desktop environments, designing and implementing system tools and automating operational tasks. Computer Telephony Integration, VoIP, Asterisk, Asterisk,Trixbox, FreePBX and VICIdial Predictive Dialer and Enterprise Callcenter Solutions/Dialers. Feel free to contact me through email: [email protected] or through skype id: j0rg3atw0rk Specialties Overall• Ability to learn quickly from self-study • Thorough experience in Linux system administration and automation • Thorough experience in configuring and deploying systems in a scalable and coherent manner • Experience in project-management and leading a technical teamTechnology• Linux System Administration - RHEL, Centos, Debian and Ubuntu• Network Engineer - CISCO, Juniper & etc• Windows 2003 Server System Administration - Active Directory, RDP, Network Infrastructure   Warm Regards, Jorge Monzor III

Freelance Asterisk, FreePBX, VICIdial, Network and Linux Specialist / VoIP and Telecom Analyst at Freelance IT Consultant & Service Provider

January 2009 - Present | remote and on site

● Telecom and VoIP Specialist ● System and Network Engineer ● Install, configure and support Asterisk, FreePBX, Trixbox and VICIdial Servers ● Configure Telephony Cards e.g. TE122, TE200 Series, TE400 Series, TDM410 Cards ● Configure and Provisioning of IP Phones e.g. Polycom, Yealink and Cisco ● Dialer and Lead Management ● Successfully deployed 50+ Asterisk and VICIdial Servers Wordlwide (e.g. U.S.A, Canada, Australia, Malaysia, Singapore and Philippines) ● Managed 20+ Linux/Asterisk Servers On-site and Remotely

I.T. Specialist -MIS at Arriba Telecontact Inc. (BPO - Callcenter)

March 2006 - May 2010 | Cagayan de Oro City, Philippines

● Linux, Unix, and Asterisk Specialist ● Install, configure and deployment of datacom and telecom servers and quipments needed for the corporate environment such as Asterisk, Trixbox, FreePBX and VICIdial ● Linux System Administrator - (RHEL, CentOS, Ubuntu, Debian and Slackware), Unix - FreeBSD/OpenBSD, Solaris ● Win2000/ Win2003 Servers System Administration ● Network Engineer

System Administrator at WeblinQ Philippines Inc. ( ISP)

May 2003 - December 2005 | Cagayan de Oro City, Philippines

● Linux System Administrator ● Technical Supervisor ● Network Engineer ● Install and Configure Mail/Web/Proxy/Radius Servers and Cisco Router ● Customer Service and Technical Support

Xavier University (PH)

1996 – 2000

Bachelor of Science in Computer Science

Linux, Linux Security, Ethical Hacking, VoIP, Computer Networking